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Dell International Services India Pvt Limited is looking for Technical Support Associates




Job Profile

Educational Qualifications:

Any Graduate with at least 6 months of calling experience or 12 months of Non-BPO/ Domestic Calling experience.
Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
MBA/MCA with relevant 6 months of work experience are eligible.
M.Tech's are not eligible.

Candidate Requirements:

Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have an excellent communication skills.
Both side transport facility available.

Job Responsibility :

Responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

How to Apply:
Interested candidates can walk In with an updated copy of resume and Government id proof at below mentioned address:

Interview Venue:
Dell International Services
Vipul Tech Square, Opposite Central Park,
Sector Road, Sector-43, Gurgaon - 122002

Interview Dates: 12th - 14th April 2017
Timings: 12 pm to 4:00 pm

Contact person: Ellora Dutta
Contact Number: 0124-4579165
 

Specialization

Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support

Experience

0 - 3 yrs

Location

Gurgaon

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, Customer Service, Troubleshooting, Product Support

Company Profile

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
 

Address

Dell International Services, Vipul Tech Square, Opposite Central Park, Sector Road, Sector-43, Gurgaon - 122002

Email Address

Walk-in Interview Only

Contact Number

0124-4579165

Posting Date

4/12/2017


How to Apply?          Candidates are requested to walk-in for direct interview at above address





















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