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Tata Consultancy Services is looking for Helpdesk/ Technical Support Engineer




Job Profile

Candidate should be BE/B.Tech/ MCA/M.Sc/ MS with minimum 2 years of relevant experience post Qualification IT- Experience.

Bsc Graduates with minimum 2.6+ years of relevant experience post qualification IT Experience, Diploma with 3 years of experience.

Only Full Time courses would be considered.
Not more than 4years break in Career / Academics or Non - IT Experience.
Candidate who have attended TCS interview in the last 6 months need not apply.

Candidates should have experience With:

Expertise in troubleshooting Laptop / Desktop HW and computer peripheral issues i.e. local / network printer, Fax equipments etc

Experience in troubleshooting collaboration / messaging technologies i.e. Lotus notes, Blackberry, Quick place etc

Experience in troubleshooting Microsoft Applications i.e. MS Office, Internet Explorer, Operating System issues, Issues related to Virus / Malware etc

Experience in troubleshooting connectivity related issues i.e. VPN, Wireless etc

Experience in troubleshooting Office Telephony, audio / video conference related issues

Experience in application support i.e. web or client based applications, In-house developed or Off-the-Shelf applications troubleshooting

Experience of working in SLA based environment

Understanding of Service Desk Environment and its day to day operations

Documents to be carried for the walk-in

1. A copy of resume
2. Passport size photo
3. A copy of Last month`s pay-slip
4. A copy of this confirmation mail

All the very best for your interview!
 

Specialization

IT-Hardware/Networking, IT- Hardware Customer Support, H/W Installation/Maintenance, Network Administration, Troubleshooting

Experience

2 - 4 yrs

Location

Chennai

Qualification

B.Sc, B.E./B.Tech

Key Skills

Troubleshooting Laptop / Desktop HW

Company Profile

Tata Consultancy Services (TCS) is one of the world`s leading information technology companies. Through its Global Network Delivery Model, Innovation Network, and Solution Accelerators, TCS focuses on helping global organizations address their business challenges effectively.

TCS continues to invest in new technologies, processes, and people which can help its customers succeed. From generating novel concepts through TCS Innovation Labs and academic alliances, to drawing on the expertise of key partners, it keeps clients operating at the very edge of technological possibility.

Whether TCS is envisioning a business advantage, engineering an IT and ITES solution, or executing an Outsourcing strategy, it helps its customers Experience Certainty in their every day business.

TCS reported 2008-09 global revenues of USD 6 billion.
 

Address

Tata Consultancy Services, 1 65/ 1A, Velachery Taramani 100 Feet Road, Velachery, Chennai - 60004. Time: 10:00am - 12:30pm

Email Address

julieana.p@tcs.com

Contact Number

66167426

Posting Date

11/23/2010























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