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Dell International Services India is looking for Techncial Support Engineer - 2010




Job Profile

Candidate should have completed Graduation. UG should have atleast 1 year International call center OR 2 years other domain experience.

Candidate should be BE/ BTECH freshers 65% Or 1 eayr International call center experience.

Should be aware of basic hardware and troubleshooting.
Should be flexible working in rotational shifts.

Preferably should have hands on exp related to hardware troubleshooting or ISP or any technical process.
Troubleshooting customer queries regarding Laptops and Desktops.

Purely into Hardware Troubleshooting for US customers.
Completely inbound, Upselling part of profile.

Provide First - level Technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
 

Specialization

IT-Hardware/Networking, IT- Hardware Customer Support, Network Planning, Network Administration, Troubleshooting, Telecom

Experience

0 - 2 yrs

Location

Hyderabad

Qualification

B.E./B.Tech

Key Skills

Hardware, ISP, Support, Techncial Support, Networking, Troubleshooting skills.

Company Profile

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
 

Address

Dell International Services,HITEC City Layout, HITEC City, Hyderabad, Beside Cyber Gateway.

Email Address

info@kcsindia.net

Contact Number

040-44273000

Posting Date

9/5/2010























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