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Mphasis Limited is looking for Technical Support Associates




Job Profile

Mphasis is Hiring for Technical Support Process- Voice (Contact Person -Anshu)

Candidate should be Any Graduate with good knowledge of LAN, VAN and MAN
Should have good knowledge on Internet troubleshooting & good communication skills
Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups.
Attending Inbound calls relating to Computer, Printers, Router ,Email and Other Related Peripherals and Issues.

Need to Handle US & UK Technical Support Calls.
24*5 Shift
5 Days working

Other Benefits:
Pick up and drop facility
Global standard work environment
Performance linked incentives


Walk-in Date : 27th - 28th November' 2017
Timing : 11am to 2pm

Interview Location : Mphasis Limited,
EON Kharadi Infrastructure Pvt Limited,
SEZ Plot # 1, Wing 2, Ground Floor, Cluster C,
Kharadi, Pune - 411 014


Contact Person :Anshu Pandita

Required Documents:
SSC, HSC, Graduation mark sheets, Aadhar Card, copy of Resume and Photo ID Proof

 

Specialization

Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support

Experience

0 - 1 yrs

Location

Pune

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Remote Desktop, Troubleshooting, LAN, VAN and MAN

Company Profile

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).

Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endearing to our clients.
 

Address

Mphasis Limited, EON Kharadi Infrastructure Pvt Limited, SEZ Plot # 1, Wing 2, Ground Floor, Cluster C, Kharadi, Pune - 411 014

Email Address

Walk-in Interview Only

Contact Number

Not Provided

Posting Date

11/26/2017


How to Apply?          Candidates are requested to walk-in for direct interview at above address





















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