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NOVATEUR IT Technologies India Pvt Limited is looking for Storage Administrator / Support




Job Profile

Person should typically requires college level Graduate or Diploma (10+2+3) in technical education. Possession of professional certification within a technical field e.g: any storage certifications like SAN, Switch, EVAs etc , Brocade (BCFP ) Will be an added advantage. Provided or led in technical support of an IT environment preferably with minimum 2 years experience in supporting servers, storage. Provide remote support on the following HP Storage products via phone, email, remote access. Storage Arrays and Tape Libraries


Key Responsibilities:

Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification system
Assisting end users to avoid or reduce problem occurrences
Work in 24x7 environment, supporting customers worldwide
Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).
Articulating recommendations and explain resolutions to clients.
 

Specialization

Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support

Experience

1 - 4 yrs

Location

Hyderabad

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, Remote Support, Remote Access, End User, Customer Relationship

Company Profile

Our compnay has been consulting leading top management company since 2004. For the last few years we have designed a unique strategy of business development. Find out how you can aplly it to your company to become the industry leader.
 

Address

Recruiters Name: Sowmya

Email Address

sowmya@novateurtechnologies.com

Contact Number

040 65552241

Posting Date

12/4/2017























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