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Sutherland Global Services Private Limited is looking for Technical Support (Support Voice)




Job Profile

We have exciting opportunities for Candidates with Experience for International Voice Process (Technical/ Customer Support)

Looking for both Under Graduate/ Post Graduate (in any discipline)
Candidates with experience in Customer support / Technical Support can apply.
Candidates with minimum 6 months of Any International voice experience can apply
Must be able to communicate fluently in English

Job Responsbility:

Assist customers with any Malware, Virus, Adware related issues.
Answer Phone to respond to customer inquires and troubleshoot for any Malware issues
Assist customers with installation / un installation of McAfee products.
Assist customers with product configuration, error messages & / or common issues
Project a professional company image through phone interaction
Provide customers with product and service information
Transfer the customer appropriate department if required
Escalate the customer's concern to the next level if required


Benefits :
Cab facilities (Within the boundary limits)
Excellent Growth
Huge Incentives


If interested, contact HR Pravin @ 9176686542 and Get your interview scheduled before you walk-in
Interview Dates : 7th to 9th February 2018
Time : 11Am to 2pm

Interview Venue:
Sutherland Global Services Private Limited
A-1, Ground Floor, Shri Ram Gateway,
Perungalathur, Chennai - 63

Landmark : Opposite to Perungalathur Railway station
Refrence ID : Pravin HR [Write on top of your resume]
Carry your ID proof for security clearance and don't carry any gadgets like Laptop, pendrive, etc
 



Specialization

Operations/Customer Service, Customer Service (Voice), Technical Support

Experience

1 - 4 yrs

Location

Chennai

QualificationQualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Diploma

Key Skills

Technical Support, International Voice Process, Customer Support, Product Service

Company Profile

A process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world.
 

Address

Sutherland Global Services Private Limited, A-1, Ground Floor, Shri Ram Gateway, Perungalathur, Chennai - 63

Email Address

Walk-in Interview Only

Contact Number

9176686542

Posting Date

2/7/2018


How to Apply?          Candidates are requested to walk-in for direct interview at above address

















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