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eClerx Services Limited is looking for Technical Support / Junior Analyst




Job Profile

Candidate should be Any Graduate with or without experience/ Undergraduate with minimum 6 months of experience / freshers. Should have basic Knowledge of Hardware (Modems, Routers and Troubleshooting). Must have good communications skills. Should ready to work in night shift.

Job Responsibilities:

Reading Operator comments,
Checking service status of account in diagnostic tools
Understanding of web technologies and cable setup

Troubleshooting of technical issues related to modems & Routers
Effective communication and close looping with client in case of observation
Updating status in internal as well as client tools


Interview Date: 4th May 2018
Time: 10 am to 2 pm

Venue:
Eclerx Services Limited
Block 01, 5th Floor, Quadron Business Park Limited,
Rajiv Gandhi Infotech Park, Hinjewadi Phase-II,
Pune - 411 057

Documents Required to Carry for Interview
Copy of your Resume
All Documents

Contact Person: HR Sweta Wankhade
Reference on top of the resume - 'Sweta Wankhade'

Email-ID : sweta.wankhade@eclerx.com
 



Specialization

Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support

Experience

0 - 2 yrs

Location

Pune

QualificationQualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Diploma

Key Skills

Technical Support, IT Helpdesk, Customer Support

Company Profile

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,000 people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For more information, please visit www.eclerx.com
 

Address

Eclerx Services Limited, Block 01, 5th Floor, Quadron Business Park Limited, Rajiv Gandhi Infotech Park, Hinjewadi Phase-II, Pune - 411 057

Email Address

sweta.wankhade@eclerx.com

Contact Number

Not Provided

Posting Date

5/3/2018



















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