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Infosys BPM Limited is looking for Technical Process Executive




Job Profile

Qualification: Any Graduation with some technical background
Work Experience: Fresher/ Experience (12-18 Months)
Willingness to work in rotational shifts

Mandatory requirement for experienced candidates:
Minimum 1 year experience in a L1 Helpdesk/ Tech Support Process/ ID Access & Management Process

Time Management Skills:

Being proactive and show the utmost respect for customers time
Good time management, ensuring all contacts with customers add value
Ability to Multitask

Computer Skills:

General support knowledge of Operating systems across various platforms, general productivity applications like MS outlook, MS excel, Lotus Notes etc
Knowledge of ID access & Management and Active directory is preferred
Should have excellent PC and Data Entry skills
Working knowledge of MS Office

Job Duties & Responsibilities:

Effectively process ID and Access Addition/ Modification/ Deletion requests as per deliverables outlined
Ensure appropriate documentation of the interaction on the customers account in the prescribed format
Execute transactions as per prescribed guidelines and timelines
Ensure that performance parameters are met to meet SLA targets
Ensure customer/ user confidentiality and data protection at all times


If interested, please Walk-in to the venue for F2F interview on 3rd - 4th July, 2018 10 AM onwards

Infosys BPM Limited, Salarpuria Info Zone,
Infosys BPM Limited, E-City Phase 1
Bangalore - 560 100

Please mention DS-Bhavana on top of your resume
Please refer friends/ colleagues if looking out for voice process opportunities.


Kindly send in your resume to bhavana.c@infosys.com

 



Specialization

Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support

Experience

1 - 3 yrs

Location

Bangalore

QualificationQualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, International Voice Process

Company Profile

Infosys BPM, the business process outsourcing subsidiary of Infosys (NYSE: INFY), is an end-to-end outsourcing services provider. Infosys BPM addresses your business challenges and unlocks business value by applying proven process methodologies with integrated IT and business process outsourcing solutions. The company applies business excellence frameworks to significantly reduce costs, enhance effectiveness, and optimize business processes. The company focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through reduced costs, ongoing productivity improvements, and process reengineering.
 

Address

Infosys BPM Limited, Salarpuria Info Zone, Infosys BPM Limited, E-City Phase 1 Bangalore - 560 100

Email Address

Walk-in Interview Only

Contact Number

Not Provided

Posting Date

7/2/2018


How to Apply?          Candidates are requested to walk-in for direct interview at above address

















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