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Cloudwalk Hosting is looking for Technical Support Engineer




Job Profile

Candidate should be Any Graduate with 1 to 3 years of experience in Technical Support, Technical Support, IT Helpdesk, Networking and Troubleshooting. Must have excellent in skills in English (writing and verbally)

Job Responsibilities:

Utilize technical ability to prioritize support issues and respond appropriately to multiple critical situations. Closely work with Team Leader for solving issues. Manage difficult customer issues effectively and professionally, seeking help from management, as appropriate

Replicating customer scenarios for configuration/environmental solutions and /or reading the issue for engineering review. Analyzing customer configurations and thinking out of the box to resolve and/or find a workaround or alternative solution. Effectively communicate with customers regarding expectations for callbacks, interactions with development, and other open issues


Working Hours :-
Availability to work 8 PM IST to 5 AM IST
Commitment to working with our company for a longer time period (one year or more).

Contact No :- 6395312358
 



Specialization

IT-Software, Desktop Support

Experience

1 - 3 yrs

Location

Noida

QualificationQualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, IT Helpdesk, Networking and Troubleshooting Skills

Company Profile

We are an industry leader in third party hosted QuickBooks services and are trusted by CPA, accountants and small and midsized business owners across North America, Europe, Asia and Australia. We fully understand your hosting needs and provide the highest level of security, convenience, authenticity, affordability, mobility and accessibility. Our cloud-based services are fast, secure and reliable.

We host all versions of QuickBooks, including the US, Canadian and UK editions of QuickBooks Pro, Premier and Enterprise. We cover all versions of QuickBooks, including the latest QuickBooks 2018. We cover all software updates at no extra cost.
 

Address

Recruiter Name: Gulfsha Ansari

Email Address

ansarigulfsha78@gmail.com

Contact Number

6395312358

Posting Date

7/11/2018



















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