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Lithium Technologies India R&D Private Limited is looking for Technical Support Engineer




Job Profile

Desirable Skills:

Bachelors Degree in Computer Science, Information Technology or related field
Technical or support certifications such as HDI, ITIL, MCSA: SQL or Oracle SQL Expert
Familiar with the latest and greatest social channels (forums, Facebook, Twitter, etc.)
Able to multi-task effectively while working on customer issues
Experience with Lithium applications
Experience with moderation and/or management of online communities or social media presence

Required Skills:

1-4 years of experience in customer and/or technical support roles, ideally analyzing and supporting web applications.
Previous demonstrated experience in one or more of the following technical domains
Web 2.0 architecture and solutions
HTML, CSS, JavaScript
Relational Databases (Oracle, MySQL)
REST API
JSON and XML
Excellent written and spoken communication skills
Expertise in supporting complex Enterprise software solutions (ERP, CRM, etc) instead of more typical technical support.


If you're interested in being part of an amazing team that is a customer satisfaction leader and is working towards being one of the top global software support organizations, Please send a confirmation to nisha.rao@lithium.com and attend the drive on September 8, 2018

Date: September 8, 2018
Time: Between 9:00 am to 12:30 pm

Venue:
Lithium Technologies India R&D Private Limited
RMZ Ecoworld, Building 4C, Third Floor
(Behind Honeywell), Outer Ring Road
Bangalore - 560 103

Contact Person: Nisha Rao

 



Specialization

Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support

Experience

1 - 4 yrs

Location

Bangalore

QualificationQualification

BCA/BCS, B.E./B.Tech, MCA/PGDCA, MCM/MCS

Key Skills

Technical Support, Software Support, Application Support, Production Support

Company Profile

Lithium delivers awesome digital customer experiences at scale for the world's biggest brands including Airbnb, AT&T and Sephora. Comprising Social Media Management and Communities, the Lithium engagement platform enables brands to manage multiple digital touchpoints, facilitate millions of conversations, and drive smarter decisions through data-connecting customers, content and conversations at the right digital moment. Lithium has a massive digital footprint with approximately 480 million new digital interactions analyzed daily, 100 million monthly visitors.
 

Address

Lithium Technologies India R&D Private Limited, RMZ Ecoworld, Building 4C, Third Floor (Behind Honeywell), Outer Ring Road Bangalore - 560 103

Email Address

nisha.rao@lithium.com

Contact Number

Not Provided

Posting Date

9/4/2018



















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