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Tech Mahindra Limited is looking for Technical Support Associate




Job Profile

Key Qualifications & Skills Required:

Any Graduate with 6 months of technical support and 1 year of customer support experience is eligible..
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
Should be quick learner and self-motivated.

Candidate should be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues.
Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Candidate should be flexible to work in 24*7 environments (US Shift), comfortable to work in night shifts.
Transport facility available (Pick & Drop).
5 days working.

Core Competencies:

Pleasant, professional and courteous personality.
Excellent Problem Solving and Customer Service Skills
Ability to think creatively and should have positive attitude.
Strong analytical & Interpersonal skills


Interested Candidates can send their resume to SB00539650@techmahindra.com
OR Contact Sneha - 8121479629

 



Specialization

Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support

Experience

1 - 6 yrs

Location

Hyderabad

QualificationQualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Customer Service, International Voice/ Non Voice Process, Customer Support

Company Profile

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to various industry verticals and horizontals. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.

Part of the Mahindra Group, Tech Mahindra is a US$4.6 billion company[3] with over 115,000 employees across 90 countries.[2] It provides services to customers which include Fortune 500 companies. It is also one of the Fab 50 companies in Asia, a list compiled by Forbes.[4] Tech Mahindra was ranked #5 in India's software services (IT) firms and overall #111 in Fortune India 500 list for 2012.[5] Tech Mahindra, on 25 June 2013, announced the completion of a merger with Mahindra Satyam.
 

Address

Recruiter Name: Sneha

Email Address

SB00539650@techmahindra.com

Contact Number

8121479629

Posting Date

9/4/2018

















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