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CONVERGYS India Services Private Limited is looking for Technical Support Associate




Job Profile

Eligblity Criteria:

Graduate (Technical BE/ BCS/ BCA/ BSc (IT)) Freshers or Undergraduate candidates with 6 months of experience can apply.
Highly Proficient in Computer Hardware, Networking and Software.
Ability to demonstrate strong analytical, problem solving and multi- tasking skills.
Must be a Team Player.

24*7 shift environment
12 months financial SLA (Service Level Agreement)
Hardware, Networking and Software Level Troubleshooting
Excellent written and verbal English communication skills

Roles & Responsibilities:

Troubleshooting/ fixing desktops, portables and peripherals for small and medium business as well as consumers both US and Canada.
Real Time Technical Support.
Excellent written / phone etiquette skills.
Demonstrates initiative and good judgment in resolving issues effecting customer satisfaction.
Good knowledge of Dell Products and peripherals.
High level of Initiative and extremely motivated. Ability to work in a high-pressure environment.


Interested candidates can directly walk-in for interview from 5th - 10th September , 11 AM onwards at the below mentioned address-

CONVERGYS India Services Private Limited
RMZ West End, DP Road, Aundh,
Pune - 411 007

Landmark: Near Reliance Mart / McDonalds
 



Specialization

Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support

Experience

1 - 6 yrs

Location

Pune

QualificationQualification

BCA/BCS, B.Sc, B.E./B.Tech

Key Skills

Hardware Support, Voice Process, Technical Support, IT Helpdesk

Company Profile

We specialize in the development of Software Products , our flagship product Dae|Build is the fastest growing CRM for Real Estate Industry. Our expertise lies in developing Enterprise Applications like ERP, CRM, Supply chain etc.
 

Address

CONVERGYS India Services Private Limited RMZ West End, DP Road, Aundh, Pune - 411 007. Landmark: Near Reliance Mart / McDonalds

Email Address

Walk-in Interview Only

Contact Number

7507775612

Posting Date

9/4/2018


How to Apply?          Candidates are requested to walk-in for direct interview at above address















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