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Tesco Hindustan Service Centre (HSC) is looking for Technical Support Officer




Job Profile

We are looking for Officer Technical Support (Voice Process). Candidate should be Any Graduate/ Fresher or with 0 to 4 years of experience in Technical Support, Voice Process, Inbound and Outbound Support. Should have Excel and Basic Trouble Shooting skills. Strong communication skills is must

Responsibility:

Probe and Log Correct Jobs for the Stores, Handle Inbound / Outbound Calls within the KPIs
Chase the pending JobsManage the job with High Quality
Provide telephonic & email support to Tesco Store Personal, Head Office Officials on property (stores)/ equipment related issues

Raising tickets for every job called through and assigning them to the relevant internal/ external team
Would be a 8 hrs. calling environment with semi-voice support provided based on business needs

Walkin Date : 26th to 30th September 2016
Time :10 AM to 3PM only

Venue : TESCO HSC,
No 81 & 82, EPIP Area,
Whitefield, Bangalore - 560 066,
Landmark : Close to Vydehi Hospital.

Contact Person : Bharati Roy

Documents Required :
1. Resume
2. Copy of Govt ID Proof
3.Copy of this mail
 

Specialization

Operations/Customer Service, Customer Service (Voice), Technical Support

Experience

0 - 4 yrs

Location

Bangalore

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, Voice Process, Inbound and Outbound Support

Company Profile

The Tesco Hindustan Service Centre (HSC) is the Global Services Arm for Tesco. The centre sits at the heart of the Tesco group, and provides IT and Business services to Tesco operations across Europe and Asia. Tesco was the first major international retailer to have a fully-owned support centre in India. Our core purpose at Tesco is to create value for our customers to earn their lifetime loyalty and Tesco HSC is dedicated to supporting those values by providing great service to our internal customers.&This unique IT and Business Services model means that our people have the opportunity to develop their careers across a wide variety of areas, gaining a diverse range of experience and working with a growing, world-class, professional team.
 

Address

TESCO HSC, No 81 & 82, EPIP Area, Whitefield, Bangalore - 560 066. Landmark : Close to Vydehi Hospital.

Email Address

Walk-in Interview Only

Contact Number

080-66588000

Posting Date

9/26/2016


How to Apply?          Candidates are requested to walk-in for direct interview at above address





















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