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CONVERGYS India Services Private Limited is looking for Technical Support Engineers




Job Profile

Candidate should be Undergraduates/ Graduates with minimum 1 year technical experience
Should have excellent communication and English speaking skills
Ability and willingness to learn
Dependable with proficient attention to detail
Good listening and responding skills
Should be willing to take up challenges and go extra mile to perform work responsibilities
Should have great interpersonal skills and ability to perform under pressure
Work in US (24*7) shift; rotational

Roles & Responsibilities:

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
Troubleshoot customer issues related to enterprise / exchange server & cloud computing.

For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist Bharti @ 8806062515 OR Walk-In at below mentioned address:

Address:
Convergys India Pvt. Limited
RMZ Westend, Near McDonalds/ Reliance Mart,
Aundh, Pune - 411 007

Email Address:bharti.shivhare@convergys.com
 

Specialization

Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support

Experience

1 - 3 yrs

Location

Gurgaon, Pune

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Diploma

Key Skills

Good Communications

Company Profile

Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated. Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.
 

Address

Convergys India Pvt. Limited, RMZ Westend, Near McDonalds/ Reliance Mart, Aundh, Pune - 411 007

Email Address

Walk-in Interview Only

Contact Number

8806062515

Posting Date

10/1/2016


How to Apply?          Candidates are requested to walk-in for direct interview at above address





















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