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eCentric Solutions Private Limited is looking for Technical Support Engineer

Job Profile

We are hiring for one of the CMM Level 5 Company & looking for who can join immediate to Max .15 days notice period.

Educational Qualification: BE/ B.Tech
Work Experience: 1 to 5 Years
Job Location: Mumbai/ Delhi

Primary Skills: High Communication Skills
Secondary Skills: Technical Aptitude to troubleshoot computer for voice Process, laptops, Outlook and printers

Rich experience in Technical Support
Shift Timing: Rotational shifts

Job Responsibility:
Internal Help Desk Analyst for Technology team (Voice Process only)

Required Skills:

Must have excellent written, verbal, listening, analytical skills.
Easily grasp and communicate complex ideas.
Voice Process experience Mandatory

Should have excellent problem solving skills.
Knowledge of MS Office 2010, 2013 including Outlook.
Knowledge of computer hardware and software.
Knowledge of Operating Systems like Windows XP, Vista, 7 and 8.
Knowledge of network and internet.

Interested candidate can share your updated profile to with below mentioned details-

Work Experience:
Current CTC:
Expected CTC:
Notice Period:


IT-Hardware/Networking, IT- Hardware Customer Support, H/W Installation/Maintenance, Network Administration, Switching/Router, Troubleshooting, IT-Hardware-Others


1 - 5 yrs


Delhi, Mumbai



Key Skills

Technical Support, IT Helpdesk, Voice Process

Company Profile

eCentric is Indian arm of the US$100 Million Paradigm IT Group. Established in 2002 as an RPO and offshore venture of ParadigmIT US, eCentric has subsequently built expertise in enterprise IT solutions and end to end human resource solutions.

eCentric is a CMMi Level 5, ISO 9001, ISO 27001 certified company with proven delivery capabilities in software development, support services, Recruitment Process Outsourcing, Business Process Outsourcing and end-to-end human resource solutions. We currently work with Fortune 500 companies and organizations from Government of India, US Government and large and medium Indian corporates.


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