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Tech Mahindra Limited is looking for Technical Support Associates




Job Profile

Candidate should be Any Graduate with 6 months of technical support and 1 year of customer support experience. Must have excellent written & oral communication skills in English. Excellent judgment skills to be able to properly evaluate situations and immediately provide

Candidate should be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues. Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call. Research, diagnose, troubleshoot and identify solutions to resolve customer issues

Should be flexible to work in 24*7 environments (US Shift),
Comfortable to work in night shifts.
Transport facility available (Pick & Drop)
5 days working.

Core Competencies:

Pleasant, professional and courteous personality.
Excellent Problem Solving and Customer Service Skills
Ability to think creatively and should have positive attitude.
Strong analytical & Interpersonal skills


Interested candidates can send their resume to the mentioned mail ID.
SA00536000@techmahindra.com
 



Specialization

Operations/Customer Service, Customer Service (Voice), Technical Support

Experience

1 - 6 yrs

Location

Hyderabad

QualificationQualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, Customer Service, International Voice, Customer Support

Company Profile

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to various industry verticals and horizontals. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.
 

Address

Recruiter Name: Ramya

Email Address

SA00536000@techmahindra.com

Contact Number

9515647974

Posting Date

10/5/2018

















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